Troubleshooting Guide
There are a number of issues that may cause your fridge/freezer to not operate correctly. Please use the following troubleshooting guide to find a so
The appliance is not turning on
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Check the power supply.
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Check your lead is in good working condition.
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Check whether the fuse has been burned out.
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Check whether the appliance has been turned on (press and hold the ON/OFF button.
The food inside is frozen
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The setting temperature is too low.
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Thermostat overrise or emergency switch is enabled
Bad performance in refrigeration
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Too much food has been placed inside the refrigerator.
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The lid is unlocked/or open.
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The lid seal is broken.
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Problems arising from poor ventilation.
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There is too much warm product inside.
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There is no room around the fridge and vents.
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There is a heat source near the unit.
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The temperature setting is inappropriate.
Unusual noise when the refrigerator is working
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The sound of water or gurgling from inside the unit (this is normal due to the flow of refrigerant in the system).
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The refrigerator is not placed on a level surface
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Some part has come loose inside the refrigeration compartment (see service agent).
Important Notes
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Your fridge requires good ventilation, especially around it's external vents.
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Avoid humidity; humidity inside the appliance can form frost and impair cooling. Do not allow frost to build up.
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Never wash the appliance using a hose or running water and never submerge the unit, as water will damage the electronics
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Avoid placing the fridge near a heat source. A cooler environment helps the fridge to work more efficiently and keeps the contents cool.
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Place the fridge on a flat surface and away from any edges. When using the fridge in a vehicle, please use fastening devices to secure it.
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Don't leave the fridge in direct sunlight.
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The fridge requires a good 12v power supply - if you aren't driving daily get a solar panel to keep your batteries charged.